Would you like to shop for your running gear at even better prices? At e-running, we reward your loyalty and trust.
All you need to do is create a customer account at e-running and place all your online orders through it. If the total value of your invoiced orders placed online through your account within a one-year period—starting from the date of your first order—reaches:
1. €250 or more
Your account will automatically be upgraded to a discount account, and from your next order onward, you will receive 15% off all products based on our original prices (the crossed-out prices displayed on e-running).
2. €500 or more
Your account will automatically be upgraded to a discount account, and from your next order onward, you will receive 20% off all products based on our original prices (the crossed-out prices displayed on e-running).
3. €1,000 or more
Your account will automatically be upgraded to a discount account, and from your next order onward, you will receive 22.5% off all products based on our original prices (the crossed-out prices displayed on e-running).
4. €2,000 or more
Your account will automatically be upgraded to a discount account, and from your next order onward, you will receive 25% off all products based on our original prices (the crossed-out prices displayed on e-running).
In addition, earn discount coupons worth up to €22 with every subsequent order. For more information, click HERE.
FAQs
If I place a telephone order worth more than €250 (or if I have placed several telephone orders in the past whose total value exceeds €250, or if I have placed online orders as a guest), and then create a customer account at e-running, will my future orders be discounted?
No. Your customer account becomes eligible for discounts automatically only when the total value of the orders placed through that specific account exceeds €250 within a one-year period. The discount is then automatically applied to all subsequent orders placed through that customer account. Telephone orders, regardless of whether the customer has an e-running account or not, are processed under a separate "telephone orders" account and are not eligible for discounts under the Customer Rewards Program. Likewise, orders placed as a guest are not linked to a customer account and therefore do not count toward the spending thresholds required to unlock discounts.
If I create a customer account at e-running and place an order worth €260 through it (or if I have already placed orders totaling €200 and now want to place an additional order worth €60), will this order receive the 15% discount since I have exceeded €250?
No, the discount is not applied to the current order, but to all subsequent orders placed through that specific customer account.
If the total value of the orders I place through my customer account exceeds one of the above amounts, will I have to wait 1 year to receive the discount I am entitled to on my next order?
No, this period may be shorter. For example, if you place 2 completed orders from the same customer account, worth €150 and €100 respectively, on September 3 and September 25, then from September 26 your account will automatically become a 15% discount account FOREVER. If, on October 10, you place another order worth €250 (i.e. a total order value of €500 within a period of less than 1 year from the date of your first order, which was placed on September 3), then your account will automatically become a 20% discount account, and you will receive this discount on every order you place from October 11 of the current year (the date your latest order was paid for) until October 10 of the following year. If, however, you place additional orders and their total value within the year exceeds €1,000 or €2,000, then your discount will automatically become 22.5% or 25% respectively and will remain valid for 1 year after your latest order. You will be notified of all the above changes via automated email.
Can I lose the additional discount I earned during the previous year if I do not place enough orders during the following year?
Yes. If, in the above example, you became a 20% discount customer on October 11, 2013, and from that date until October 10, 2014, you placed orders with a total value of, for example, €200 (a total purchase value of €500 or more is required to maintain this benefit), then your account will be downgraded to 15%, a discount level that is never lost. The same procedure applies to all other discount account levels.
Can I place orders through my e-running customer account and have them shipped to my friends, so that my account becomes a discount account more quickly?
Of course. Orders placed through a customer account can be shipped anywhere in Greece, provided that you select "Ship to a different address" in the shipping address section. Their value is fully counted toward the automatic upgrade of your account to a higher discount level.
If I place an order as a guest and then create a customer account, can that order be added to my account so that I can benefit from the above discounts in the future?
The discount calculation process for all customer accounts is carried out automatically. Therefore, an order cannot be added to a customer account retrospectively.
